Modern Special Fare Administration

Increase ridership, improve customer satisfaction, and streamline the back office.


Providing Equitable Access to Transit

For over 25 years, Omicron Technology Solutions (OTS) has successfully implemented identification management & special fare administration software & services to transit authorities.

Paratransit Riders

Provide riders that are eligible for special fare programs a modern and digital application process. Reduce or eliminate frustrating paper-based processes.

Student Riders

Connect K-12 & University student riders with the appropriate entitlements utilizing real-time enrollment data.

Transit Staff and Partners

Issue employee identification that doubles as a fare card. Sync with HR systems and facility access systems for additional use.

Highly Integrable

TransitME is an API driven SaaS platform that can serve as the link between modern fare collection systems and legacy software.

Rider Portal

Allow riders to apply for transit benefits or replace and renew cards online. Link these benefits back to the account-based ticketing system.

Agency Portal

Allow transit employees a modern system to administer special fares. Extend access to additional partners and vendors.

Additional Services & Solutions

Customer Service & Support

OTS provides dedicated special fare administration support via its network of US based bi-lingual call centers.

Card Printing & Fulfillment

Leverage OTS’ state of the art card printing and fulfillment center to print transit cards in batch or on demand.
  • citychicago
  • franciscan
  • cta
  • exelon
  • chicago
  • cubic
  • irtai
  • pace
  • philadelphia
  • sanfrancisco